ASK Feature Guide

Instant answers from your entire product universe.

Upload your catalogs and specs once. Ask anything, forever.

What is ASK

Every question your rep used to Google — answered in two seconds.

ASK turns every question your rep has ever had to Google, call a colleague about, or dig through a shared folder for — into a two-second conversation. It reads your actual uploaded documents: product catalogs, price lists, spec sheets, competitive battlecards. Not generic AI knowledge. Your knowledge.

  • Answers from your actual documents — not generic AI guesses. ASK cites the exact source it pulled from.
  • Covers pricing, specs, availability, configurations, and comparisons — anything in a document your reps need on a call.
  • Works on mobile, desktop, and WhatsApp — your rep asks the same question whether they are at a desk or standing on a shop floor.
Salezx · ASK
What's the maximum travel on the CNC-800?
S
The CNC-800 has X-axis travel of 800mm, Y-axis of 500mm, and Z-axis of 450mm. Source: CNC-800 Technical Spec Sheet, page 4.
And the list price with the 4th-axis option?
S
List price with the 4th-axis rotary table option is ₹38,50,000. Standard list is ₹32,00,000. Source: Q4 Price List.
How do we compare to the Haas VF-2 on travel?
S
The Haas VF-2 offers 762mm X-travel. Our CNC-800 leads by 38mm on X-axis. Your battlecard also notes our 5-year spindle warranty vs Haas's 1-year.

Use Cases

Everything you can ask.

ASK is built for the questions your reps face on calls, site visits, and in RFQ responses — not generic queries. Here is what it handles out of the box.

Product specs & configurations

  • What is the spindle speed range on the VM-50?
  • Does the DX-200 support 5-axis simultaneous machining?
  • What coolant pressure does the HT-2000 require?
  • Is the TL-2500 CE certified for European markets?

Pricing & quotes

  • What is the list price for the CNC-800 with the tool changer option?
  • What is the maximum discount I can offer on a bulk order?
  • What are the current scheme prices for Q4?
  • What is the landed cost estimate for delivery to Pune?

Competitive & objection handling

  • How does our VM-50 compare to the Haas VF-2?
  • What are our advantages over Mazak on precision tolerance?
  • How do I handle the objection that Yamazaki has better service?
  • What does our battlecard say about DMG Mori pricing?

Getting Started

Up and running in four steps.

Most teams make their first ASK query within 15 minutes of setup. There is no training required and no configuration beyond uploading your documents.

1

Upload your documents

Go to Settings → Document Library and upload your product catalogs, price lists, and spec sheets. Salezx processes and indexes them automatically. You only need to do this once — and you can add more documents at any time.

See the upload guide
2

Open the chat on web or WhatsApp

ASK is available in the Salezx web app and via your connected WhatsApp number. No app to download. Reps in the field use WhatsApp exactly as they would for any other conversation — the AI is on the other end.

3

Ask in plain language — voice or text

Type your question or hold to record a voice message. Ask exactly as you would ask a knowledgeable colleague — no special syntax, no search operators, no keyword guessing. Salezx understands the intent and pulls from the right documents.

4

Follow up in the same conversation

You do not have to repeat yourself. Ask “What about the DX-400?” after asking about the DX-200 — Salezx carries the context through the whole session. This is especially useful for competitive comparisons and multi-option quotes.

Pro Tips

Get sharper answers, faster.

ASK is good at interpreting vague questions, but these habits will get you precise answers every time.

Be specific

Ask "What's the motor power on the VM-50?" not "Tell me about VM-50." The more precise the question, the sharper the answer.

Include the product name or SKU

Use the exact model number or SKU when you know it. ASK will match it precisely against your uploaded documents.

If it can't answer, the doc isn't uploaded

ASK only knows what you've given it. If you're not getting answers on a product line, check whether that catalog or price list is in your document library.

Follow-up in the same conversation

You don't have to repeat context. Ask "What about the DX-200?" after asking about the VM-50 — ASK remembers what you were discussing.

Document Library

Upload almost anything.

Salezx processes all the file types your team already works with — no conversion needed before uploading.

PDF

Catalogs, spec sheets, brochures

Excel

Price lists, discount tables, BOM sheets

Word

Proposals, battlecards, SOPs

PowerPoint

Sales decks, training materials

CSV

Structured product data, inventory files

Text / TXT

Configuration notes, raw specs

Maximum file size: 50MB per file. You can upload multiple files at once. There is no limit on total documents — upload your entire product library.

Your catalog, ready to answer any question.

Upload once. Your entire team gets instant answers on every product — in the field, on calls, in WhatsApp.

Or request a guided pilot →